Shipping policy

Shipping Policy

At Aurora's Blendz, we are committed to providing exceptional products and services. Please review the following policies carefully before making a purchase or registering for our workshops or courses.

Shipping Address Accuracy

• It is the customer’s responsibility to ensure the shipping address provided during checkout is accurate.
• We cannot be held accountable for packages sent to the wrong address due to errors in the shipping information entered by the customer.
• If the package has already been shipped to an incorrect address:
  • Customers may repurchase the items at a 50% discount.
• If the customer catches the address error before the package is shipped, we will gladly update the shipping address. However, customers must notify us immediately.

Shipping Carrier Responsibility

• Once a package has been handed over to the shipping carrier, we are no longer responsible for it.
  • This includes errors made by the shipping carrier, stolen packages, or mishandling during transit.
• If your package is stolen or damaged after delivery, we can offer a discount to repurchase those items. However, we do not accept responsibility for the package once it has left our warehouse.

Thank you for your understanding and for supporting Aurora's Blendz. We are dedicated to providing clarity and transparency in our policies to ensure a smooth experience for all customers.